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Published at Wed Jun 12 2024 in
For Teams

Airtable vs Smartsheet vs Rows: Which One is Better in 2024?

Alberto Manassero
Alberto Manassero, Product Growth Manager, Rows
airtable-vs-smartsheet-min

Airtable, Smartsheet, and Rows are all some of the best software you can leverage to manage and visualize data on a table.

But which one should you use? Do the three software have the same feature, or are they different?

Of course, your choice of tool depends on your primary object, the list of features, and the way it integrates within your current tech stack.

To make things easy for you, I compared Airtable and Smartsheet with our tool – Rows.

Here’s what I found:

Airtable is a great tool if your priority is to build databases designed to support customizable apps and automations for your data process.

Smartsheet is great if you want to collaborate with your team and external parties (clients and customers) to solve project management and data pipeline tasks, through GANTT charts, kanban boards, etc.

Rows is best if you want to analyze, manipulate, and visualize data coming from multiple sources in a sleek, modern way. Rows comes with 50+ data integrations, AI capabilities, and beautiful sharing options.

To arrive at this conclusion, I conducted an in-depth comparison of the tools, including their features, integrations, pricing, and customer reviews.

The spreadsheet where data comes to life

The spreadsheet where data comes to life

Connected to your business data. Powered by AI. Delightful to share.

Try Rows for Free

Features - ​​Airtable vs Smartsheet vs Rows

Rows Features

Rows hero-min

Let’s face it: to track business growth, you need data. Data supports your decisions and tells you the reason behind a process's success or failure.

To track this data the right way, you need a spreadsheet software like Rows.

Rows makes it easy for you to transform and visualize data.

Here are the key features that make the software one of the best in the spreadsheet segment.

Feature 1. Data Integration

Rows integrates with more than 50 data sources and imports data from them in just a few clicks.

All data connectors in Rows are built-in native features, meaning that you don’t have to rely on external add-ons to use AI in your analysis.

But how does Rows pull it off? 

It handles JSONs in the grid and converts them into table format.

The feature comes in handy and saves you time.

Some examples of data integration in Rows are:

Import Google Analytics 4 data to Rows and get key analytics and reporting. Pick one of the recommended reports or build your own custom view as follows:

Or you can:

  • Connect your LinkedIn page and track comments to your posts.

  • Connect Slack to Rows and set alert automation to your #social channel whenever a new comment appears on your social media posts. All from a spreadsheet.

  • Import a Notion database in Rows with a few clicks, enrich data, and send it back to Notion.

The HTTP source sends GET, POST, PUT, and PATCH requests to any endpoint using basic or API token authentication methods. This helps you retrieve data from tools that aren’t in the Rows catalog. 

💡Try it yourself in real-time with the following HTTP tester:

Feature 2. Comes with Built-in AI to Answer Your Data-Related Questions

Rows makes it easy for non-data-friendly users to analyze and make decisions based on numbers. How? It’s all because of the platform’s inbuilt AI capabilities.

When it comes to AI, Rows has three main components:

1. AI Functions

Rows integrates with OpenAI for its 14 proprietary functions that automate prompts and address specific tasks:

Here’s one of the use cases of AI functions – EXTRACT_OPENAI in action:

Similarly, you can also execute sentiment analysis on a social media comment or product review using the function – SENTIMENT_ANALYSIS_OPENAI or clean up data using APPLY_TASK_OPENAI

Discover more about all possible use cases of AI in Rows.

2. AI Analyst

With the AI Analyst, you can ask AI to analyze, summarize, transform, and enrich your analysis. Click on the "AI Analyst“ ✨ icon, at the top right corner of any table. 

A chat interface will open on the right: you can ask a broad range of questions, from basic spreadsheet commands - plotting a chart or adding or formatting columns - to more complex tasks, such as slicing, pivoting, or computing metrics about your data.

For example, given a dataset with daily revenue and costs of various marketing campaigns, you can ask the Analyst to add a column with the profit margin. Watch the video below:

In addition, our AI Analyst is instructed to use our native OpenAI functions to perform data enrichment or extraction tasks.

For example, you can ask the AI analyst to run a sentiment analysis on a column with product reviews, or add a column that categorizes addresses into regions, see below:

Want to know more about how our Analyst works? Check out our guide or watch our demo.

3. AI Subtitles

Ask AI to generate subtitles for your tables and graphs that include key insights from the data displayed.

add subtitle

Feature 3. Build Layouts That are Delightful to Share

With Rows, you get the ability to build elegant dashboards that are shareable with your team and clients. 

Here’s an example of our investor dashboard (numbers are dummy).

investor dashboard rows-min

Source

Apart from this, you can also embed tables and charts beautifully on Notion, Confluence, website, wiki, or other internal tools that support iframes with ease.

It’s a simple 4 step process:

  1. Choose Embed in the settings menu located in the right-hand corner of the element you want to embed.

  2. Click the Share Privately toggle.

  3. Click <> Copy code. You can use the Copy link to paste directly into tools that automatically embed via the link - e.g., Notion.

  4. Paste the embed code on your website, wiki, or destination tool.

See for yourself in the following interactive demo:

Learn how to use Embed in the most recent documentation tools, like Notion, Confluence, and Slite.

The spreadsheet where data comes to life

The spreadsheet where data comes to life

Connected to your business data. Powered by AI. Delightful to share.

Try Rows for Free

Airtable Features

airtable hero-min

Airtable is a platform that blends the simplicity of a spreadsheet with the functionality of a database. While Airtable’s layout and terminology differ from traditional spreadsheets, the overall user experience aims to be more dynamic and accessible.

Let’s have a closer look at Airtable’s features.

Flexible Interface

Airtable UI goes beyond the standard grid layout. It lets you customize how data is displayed using different views like Kanban, Calendar, and Gallery, and even create custom Form views.

In Airtable vs Smartsheet vs Rows, Airtable is the more customizable one. It lets you fully design your app interface with a convenient Interface Designer.

Additionally, you can create custom apps to make collaboration easier for teams using specific use cases; drag and drop components, choose colors, and assign role-based access, and you’re done.

For example, if you want to quickly check how many content pieces you’ve in the pipeline, you can create a new view in less than 30 seconds.

This level of flexibility is a bit difficult to attain with Rows and Smartsheet. 

airtable interface-min

AI and Automation

Airtable provides a visual automation builder that lets you connect your tech stack with the Airtable database through triggers and action logic.

Using the drag-and-drop builder, you can automate business processes involving one or multiple steps and apps like Google Workspace, Slack, Facebook, and Twitter.

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On top of that, Airtable AI lets you analyze, organize, and connect workflows and information you already have in Airtable. 

Use it to:

  • Summarize and extract insights

  • Categorize information

  • Generate content pieces

  • Get suggestions on workflow improvements

However, the borderline difference between Airtable AI and Rows AI Analyst is that the latter focuses on cell-level or primary spreadsheet automation. 

It can help you with formulas, generate content, analyze customer sentiments, identify trends and patterns, and more without leaving your spreadsheet. 

Airtable AI cannot interact at this level with your data.

Data Visualization

Airtable offers visualization via extensions from its marketplace. You can choose between charts, graphs, and top-line metrics to suit your team’s reporting use cases. You can also add other visualization elements, such as a flow chart and widgets like a time tracker, to your dashboard.

This isn’t the case with spreadsheet apps like Rows and Smartsheet. Especially with Rows, you don’t rely on extensions for data visualization. Everything is in-built and native.

Airtable extensions-min

Data Transformation and Manipulation 

While Airtable is a winning solution for building a relational database (with respective data operations) so you can organize and connect your records, it isn’t the best tool for dealing with data manipulations. 

Airtable lets you create Bases that look like spreadsheet grids but are less flexible and don’t focus on transforming or summarizing data.

When it comes to data transformation and analysis, Rows is a better tool. 

Smartsheet Features

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Smartsheet is a cloud-based app with modern-day features and functions coupled with the traditional spreadsheet layout. 

Data Visualization

Smartsheet offers dynamic views, such as Card, Ganntt, Grid, Table, and Calendar, to interact with data your way.

Use the Gantt view to visualize tasks or data along a timeline, highlight dependencies, and gauge your team’s performance against milestones and deadlines.

Smartsheet has an extensive gallery of dashboard and report templates in eight languages for different industries and purposes. 

Dashboards begin as a blank canvas but take shape as you add a preset template or interactive widgets, including burndown and time series charts, to reveal clear key data trends.

All in all, Smartsheet and Rows offer extensive native visualization capabilities, making them my first choice over Airtable for data visualization.

AI and Automation

Smartsheet generative AI capabilities are at par with Airtable and Rows. 

With Smartsheet AI, you can: 

  • Get instant insight into your business and answer ad hoc questions with AI-generated charts and metrics.

  • Generate formulas using natural language commands.

  • Generate ad copies, descriptions, translate or summarize text.

Similar to Airtable, Smartsheet lets you build automated workflows through triggers and action elements. It also lets you create custom apps to streamline your business and simplify collaboration. 

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Real-Time Collaboration

When it comes to working together with teammates, Smartsheet offers proofing, offline sharing, in-app chat, and commenting. 

The software’s comprehensive collaboration features provide a slightly more structured approach, particularly for larger teams. 

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Project Management

While Airtable limits itself to relational databases, Smartsheet offers task prioritization, individual assignment, custom statistics, recurring tasks, and more robust PM features.

Put simply, Airtable is database-oriented, while Smartsheet focuses on project or data management. It also expands its offerings to include digital asset management, portfolio management, and resource management.

Which Tool Has Better Features?

All the three software are great for a particular set of features:

  • The use of AI and visualization features of Rows is better than Airtable and Smartsheet.

  • Airtable has the best customization options out of the three if you want to build apps and automations.

  • Smartsheet offers a decent number of functions and formulas to work with and some great collaboration features.

Integrations - ​​Airtable vs Smartsheet vs Rows

Rows Integrations

Rows integrates with 50+ different software that help you with data import and export, marketing, finance, translations, messaging, and more processes.

Some of the best integrations Rows offers are:

  • Marketing: Google Analytics 4, Google Ads, Instagram, TikTok

  • Finance: Alpha Vantage, Stripe, VAT-Search

  • Databases: Notion, HTTP, Snowflake, BigQuery, MySQL

  • Connectors: Make, Looker Studio, Microsoft Power BI, Zapier

  • CRM: Google Sheets, HubSpot, Zoho, Airtable

If the tool you are using is not in Rows catalog, you can always execute custom API requests to any endpoint with proprietary HTTP functions

Lastly, one of the most important integrations of Rows that helps make data analysis a whole lot easier is with OpenAI.

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Airtable Integrations

Airtable offers integrations to popular tools like Slack, Instagram, YouTube, Salesforce, Asana, and 30 others. However, most of the Airtable integrations are via a marketplace and are not native to the platform.

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Smartsheet Integrations

Smartsheet features 120+ native integrations and 65+ partner connectors to integrate with third-party apps seamlessly. Here’s a quick breakdown of some key integrations:

  • Enterprise systems: Power BI, Jira, Salesforce, SAP ERP, Workday

  • Communication: Slack and MS Teams

  • Content collaboration: Adobe Creative Cloud, Grammarly, Miro, Lucodspark

  • Workflow automation: Zapier, Power Automate, Tray.io

smartsheet integrations-min

Which Tool Has Better Integration?

In Airtable vs Smartsheet vs Rows, Smartsheet bags the highest number of native integrations. Rows second Smartsheet, while Airtable has the least. The best part is that all three tools integrate with Zapier, allowing them to connect with 6,000+ apps in a click.

Pricing - Airtable vs Smartsheet vs Rows

Rows Pricing

Rows comes with a free forever plan that lets you:

  • Onboard unlimited team members

  • Add up to 10 guests

  • Create unlimited spreadsheets

  • Execute 50 integration tasks per month

The free plan is quite generous. But if you want to use data integrations at scale, want white-labeled embed, video support, and more, you have the option to upgrade to one of the paid plans Rows offers:

  • Plus: $15/month/member, up to 25 guests, unlimited integration tasks & daily data refresh.

  • Pro: $22/month/member, up to 100 guests, unlimited integration tasks & hourly data refresh.

  • Enterprise: Custom price for advanced API usage and workflows.

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Airtable Pricing

Airtable offers a generous free version limited to 1,000 records. This can prove costly if you have an ever-expanding database needing more rows and columns. However, Airtable is still an excellent choice for visualizing various data types.

Airtable has three paid plans:

  • Team: $24 per seat per month

  • Business: $54 per seat per month

  • Enterprise: Custom pricing

airtable pricing-min

Smartsheet Pricing

Smartsheet also provides a free forever plan limited to 2 editors and a couple of sheets. Other than that, it has three paid plans:

  • Pro: $7 per user per month

  • Business: $25 per user per month

  • Enterprise: Custom pricing

smartsheet pricing

What are Customers saying?

Rows Reviews

Rows makes it easy to collaborate with your team members on multiple spreadsheets.

“Connected spreadsheets are a crowded space with Airtable and other contenders dominating the space. Rows has taken a simple, collaborative approach that allows you to pipe in data from multiple sources and work with it efficiently. I highly recommend exploring it for your team or your next solo project.”

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Users are happy with the variety of features Rows offers and its AI capabilities.

“I've been using Rows for several years now and I can honestly say it's the best way to work with spreadsheets. 📊 So I'm excited to see the new 2.0 version launch on PH today! 🔥There are so many new features to explore, from the API to the chart embeds, and the GPT-3 integration is just mind-blowing.” - Product Hunt.

Rows review 4-min

Source

The spreadsheet where data comes to life

The spreadsheet where data comes to life

Connected to your business data. Powered by AI. Delightful to share.

Try Rows for Free

Airtable Reviews

According to user reviews, Airtable features basic options like filtering, grouping, and inter-sheet linking to harmonize data. However, compared to typical spreadsheet tools, Airtable lacks advanced data analysis options. 

airtable review-min

Regardless, users find Airtable great for data visualization and management because of its multiple views and ability to present data. That said, the number of customization options and intuitive features gives it a steep learning curve for new users.

airtable review 2-min

Smartsheet Reviews

Users find the Smartsheet interface somewhat similar to Excel. Thus, the familiarity among users makes it a go-to choice for working with data.

However, it does carry forward the outdatedness Excel has been condemned for ages and has a poor UI/UX design. 

smartsheet review-min

Both Airtable and Smartsheet users encounter a steep learning curve with the tools. In this case, Rows is comparably easy and convenient to get started with. 

smartsheet review 2-min

Wrapping Up

I am sure after reading this detailed comparison guide, you will be able to select one of the three tools that’s the right fit for your business.

To sum things up, here’s a quick recap:

Rows’ AI capabilities, integrations, and unique features make it one of the best spreadsheet software in the market. It can help you:

  • Make data analysis easier by leveraging AI, even for non-data-friendly users.

  • Build charts, graphs, and more elements that help you with data visualization.

  • Integrate with data warehouses, finance, marketing, and many more apps to import and export data.

Airtable is the best match for you if your priority is building customizable apps and automations over data analysis and visualization.

Smartsheet is a great tool that leverages the interface of a spreadsheet to solve project management tasks. It is great for team collaboration and also comes with some AI capabilities similar to Rows.

If you or your team don’t have the time to try all three tools, go to Rows.com, import data, automate your report, and see if it's the right match!

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