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A Workspace is a group of people spreadsheets inside Rows. A workspace has a unique link, like rows.com/yourcompany. In general, it makes sense to have one workspace for the whole company or organization. Conversely, if you remove members, your account will be credited accordingly.

The users of Workspaces can be Members or Guests. Members are people who can create spreadsheets and who are permanent users of that organization, that is, by default they get access to new documents on shared folders. Guests must be invited to each particular spreadsheet they will have access to.

Paid plans apply to the whole workspace.

On the Free plan, you can add as many Workspace members as you want. The paid plans will be charged per Workspace member.

If you add members during your billing cycle, your account will be charged a prorated amount based on the remaining time in the cycle. Conversely, if you remove members, your account will be credited accordingly. Please note that charges are prorated based on the remaining time in your billing cycle.

Members are different from Guests. Guests can’t create spreadsheets, and can be invited to edit or view up to 3 spreadsheets. The number of guests are limited in every plan. The Free plan is limited to 3 guests. You get 10 Guests on Plus, and 100 Guests on Pro.

A Guest member is a user who can collaborate on a specific spreadsheet but who doesn't belong to the whole workspace. They cannot create new spreadsheets or view all folders. Guest members can have different permissions, and so you can have Guest Editors and Guest Viewers.

A Guest Editor is a user who can Edit just a particular spreadsheet to which they were invited to. Guest Editors have the following permissions:

• View and Edit spreadsheets that they have been invited to as Editors.
• Open spreadsheets that they have been invited to as Viewers.
• Open spreadsheets that are Published to the world.
• Navigate to the workspace via the workspace dropdown.

A Guest Viewer is a user who can View a particular spreadsheet to which they were invited to. Guest Viewers have the following permissions:

• Open spreadsheets that they have been to a as Viewers.
• Open spreadsheets that are Published to the world.
• Navigate to the workspace via the workspace dropdown.

Regardless of the type of Guest, each Guest can only be invited to a maximum of 3 spreadsheets. This excludes the user opening spreadsheets accessible via link directly, such as when they are shared with link, or when they are published.

Note: Guests can't view or edit folders & spreadsheets that are private. That is, they can only access folders and their spreadsheets to which they were invited to, or to those that are Published with the world. Guests also can't create new spreadsheets in the workspace.

Rows has Integrations to let you easily connect to other online services like Marketing tools, Analytics software, AI services, Databases, and even custom APIs.

You can use Integrations in 2 ways: 1) Data Tables import data from cloud tools, and 2) **Cell enrichment**, which happens when you load data from a cloud service directly into a cell or a whole column of cells.

Data Tables are our smart tables that import data from our Integrations like Google Analytics. The data imported fills a whole table, and you can pick which columns to add etc. Importing data is free, but on the Free plan you have to refresh the data manually, whereas paid plans include Automation. The Plus plan lets you refresh Data Tables as frequently as every day, and the Pro plan lets you refresh Data Tables as frequently as every minute.

Cell enrichment is any execution of an Integration that loads data inside cells. Cell enrichments can be executed for just one cell or for a whole column, but each cell is processed individually. You will use Cell enrichments on individual cells for example when loading a variable on a model, but they are more commonly used to create Formula Columns in Data Tables, for example to use AI to get the sentiment of individual posts which you loaded on a Data Table with Instagram data. Because they are executed per cell, Cell enrichments count every task that didn't result in an error from the server. Any task executed by a user counts towards the workspace limit, including those executed in shared spreadsheets, View mode, and Embeds.

On the Free plan, the Workspace will be limited to 500 Cell enrichment tasks across all Integrations, per month. Plus and Pro plans include 100k and 1M million tasks per month, covering all Integrations, including HTTP tasks and Rows API calls. This is a lot of enrichments! If you are one of the expert users who want more than 1 million Integration executions per month, reach out to enterprise@rows.com and we will work on a custom plan for you.

Exceeding the allotted Cell enrichment tasks will block additional Enrichment tasks until the next period. The number of integration executions renews monthly at the beginning of the workspace billing cycle.

On the Free and Plus Plans, you can create up to 5 connections for the same Integration. For example, you could connect 2 different accounts for Google Analytics or 3 different Bank accounts.

Yes, you can use multiple workspaces with the same email address. Each workspace has an owner, a pricing plan, and as many members as you need. By default, all workspaces are subscribed to the Free plan. You can upgrade each workspace separately, and they can have different billing details and payment methods.

You can upgrade or downgrade your plan at any time. When you upgrade, you gain access to all the features immediately. If you upgrade before the end of your plan’s billing cycle, we will move your plan to a new billing cycle and credit you the value for your old plan pro rata to the remaining time of your billing cycle. When you downgrade, you remain on your current plan until the end of your billing cycle.

Yes, you can downgrade your plan to the Free plan at any time. You will remain on your current plan until the end of your billing cycle.

If you need to use Rows beyond our Pro plan, please reach out to enterprise@rows.com. We are happy to work on a custom plan that includes custom functions, new Integrations, custom features, training and more.

You can pay by credit card. If you need other payment options, please reach out to enterprise@rows.com.

You can see a list of platform specs and limitations here.

Visit the billing section of our knowledge base or send us an email at billing@rows.com.