How do you manage security?

How we store your personal and spreadsheet data.

We value your security

At Rows, we know that we have to be a spreadsheet that you can entrust with any type of data. As such, we place the highest priority on ensuring the security of your data.

We follow state-of-the-art security practices, as some of our integration partners, for example Google or Facebook, perform security audits of our platform.

Your data, including backed-up data, is encrypted at rest, that is, when it’s stored on our servers, using 256-bit AES encryption. When sending data from your spreadsheet to our servers, we use HTTPS TLS protocols.

Your credit card data is additionally protected using Stripe’s security procedures.

How to report vulnerabilities

Customers and other entitled users of a product or solution should contact Rows Security team to report issues discovered in Rows product or website through the contact security@rows.com.

By submitting a vulnerability report to Rows, you grant to Rows GmbH, a perpetual, irrevocable, no charge license to all intellectual property rights licensable by you in or related to the use of this material. Also, it is important that you notify us if any of this material is not your own work or is covered by the intellectual property rights of others. Not notifying us means that you've represented that no third-party intellectual property rights are involved.

Thank you for helping keep Rows and our customers safe.