Upgrading
Whenever you choose to upgrade from one tier to another, you immediately gain access to your chosen tier’s features - including the full amount of monthly integration tasks . We credit the cost of your previous plan to your payment pro-rata to the time you’ve used of your billing period.
For example, if you’re currently on the Plus plan with a billing period starting on the first of every month and decide to upgrade to the Pro plan on the 15th, then you’d only pay $219.50.
Why? Well, you’ve already paid for 15 days of the Plus plan, so we credit those 15 days (amounting to $29.50) to the cost of your new plan.
Changes to billing dates
Your billing period will change according to when you choose to upgrade. For example, if your current billing period starts on the 1st of every month and you decide to upgrade on the 20th, then your billing period will change to start on the 20th of every month.
Downgrading
When you choose to downgrade from one subscription tier to another, your current plan will remain effective, and you’ll still have access to all the features of your current tier - including all remaining integration tasks - until the beginning of your next billing period.
For example, if you’re currently on the Pro plan with a billing period starting on the 15th of every month and decide to downgrade to the Plus plan on the 5th, you’ll still be able to use all the features of the Pro plan until the 15th. Then on the 15th, you’ll be switched to the Plus plan and continue with the same billing cycle.
Steps to downgrade
- Click on the workspace avatar from the left-top-corner of the dashboard and then select Settings —
- Navigate to Plans & Billing > Change plan
- Click on the Select Plan from either the Free tier or any other lower tier from your current plan
